Privacy Policy

Date: 8/3/2024

Velocity Wheels Dispatch (“Velocity Wheels”, “we”, and/or “us”) values your privacy. This privacy policy (“Privacy Policy”) describes the types of information we may collect from any individual or entity, including, but not limited to, Clients, Customers, Authorized Users, and end users (“you”), who accesses or uses VelocityWheels.com (https://www.velocitywheeldispatch.com), including all of its related applications, dashboards, or platforms (“Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

1. Information We Collect About You and How We Collect It

1.1 What We Collect:
We collect several types of information from and about users of our Services, including:

• Personal information: such as name, postal address, e-mail address, telephone number, or social security number.
• Information that is about you but individually does not identify you.
• Information necessary to make financial transactions: such as your billing address and payment information.
• Information about your internet connection, the equipment you use to access our Services, and usage details.

1.2 How We Collect Information

• Directly from you when you provide it to us.
• Automatically as you use our Services through cookies, web beacons, and other tracking technologies.

1.3 Information You Provide to Us

• Registration and Profile Information
• Communications with Velocity Wheels Dispatch
• Survey Information
• Payment Information
• Search Information
• Images and Audio/Voice Information

1.4 Information We Collect Through Automatic Data Collection Technologies

• Usage Information
• Location Information
• Device Information
• Information from Cookies and Similar Technologies
• Widget Information
• Text Information
• User Feedback
• Profile Information

2. How We Use Your Information

We use certain information that we collect about you or that you provide to us, including certain personal information:

• To present our Services and related content to you.
• To personalize and improve your experience on our Services.
• For marketing purposes.
• To send you text messages and push notifications.
• To provide, maintain, improve, and enhance our Services.
• To facilitate transactions and payments.
• To notify you about changes to our Services.
• To communicate with you and provide customer support.
• To find and prevent fraud and respond to trust and safety issues.
• For compliance purposes, including enforcing our Terms of Service or other legal rights.

3. Disclosure of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries, affiliates, and partners.
• To analytics partners such as Google Analytics.
• To other users as part of our Services.
• In the event of a sale, acquisition, merger, or other asset transfer.
• To comply with legal requirements and enforce our policies.
• With your consent.

3.1 No Disclosure:
Your business will not disclose any personal information to third parties without explicit consent from the customers.

3.2 SMS Consent:
If SMS consent or phone numbers are collected for the purpose of sending SMS messages, please include a statement making it clear that this information will not be shared with third parties.

4. Choices About How We Use and Disclose Your Information

• You can opt out of receiving promotional messages from us.
• You can manage your cookie settings through your web browser.
• You can control the sharing of your location information.

5. Data Security

We have implemented reasonable security measures to protect your information. However, we cannot guarantee the security of your personal information transmitted through our Services.

Phone numbers will never be shared with third parties or affiliates under any circumstances.

6. Changes to Our Privacy Policy

We will post any changes to our privacy policy on this page. If we make material changes to how we treat your personal information, we will notify you by email.

Contact Us

If you have any questions about this privacy policy, please contact us at +1 (307) 400 1304 and Info@velocitywheeldispatch.com